LiveVox Recruitment 2023 – Various Documentation Specialist Posts | Apply Online

LiveVox released various Documentation Specialist jobs this year 2023. Those candidates who are interested in the vacancy details & completed all eligibility criteria can read the notification & apply online. To apply for LiveVox Recruitment log in to the official website www.livevox.com

Organization: LiveVox

Employment Type: IT Jobs

Total Vacancies: Various

Location: Bangalore

Post Name:

• Senior Technical Documentation Specialist

Applying Mode: Online

Last Date: ASAP

Educational Qualification:

• Applicants should pass Bachelor’s Degree in English/Communications/ Linguistics or a related field from a recognized board.

Eligibility Criteria:

• 6-10 years of experience as a technical writer or a content strategist
• Exceptional English writing, communication, and editorial review skills
• Experience writing using a corporate style guide and following documentation processes
• Excellent stakeholder management skills to determine project requirements and details
• Proficient with information architecture and identifying key areas of enhancement and improvement in information architecture designs, flows, and experiences
• Proficient with UX and UI reviews and enhancements
• Proficient with API documentation and tools such as Swagger and Postman
• Proficient in XML DITA
• Experience in various documentation platforms and migration of content
• Experience with HTML, CSS, and Javascript
• Experience with Web design is a plus
• Experience collaborating with other teams, working in an Agile content development environment, and managing projects on content management systems (CMS)
• Flexible to work across different time zones.

Responsibilities:

• Learn product functionalities and assess documentation scope through intensive research and close collaboration with various business groups, in addition to estimating the level of effort for documentation tasks
• Create and publish high-quality and effective customer-focused documentation (such as user guides, release notes, and context-sensitive Help) by adopting corporate style guides, information mapping principles, and DITA
• Support documentation in synchronization with quarterly product releases through the Agile methodology
• Streamline customer experience and usability by developing a content strategy, improving content architecture and Help, and facilitating self-service
• Ensure technical accuracy and quality of content by facilitating technical review and conducting peer/editorial review
• Manage documentation projects from conception through closure.
• Contribute to improving UI and UX
• Impart knowledge to your team by conducting training as needed.
• Train and mentor junior writers on the team
• Work independently with minimal to no supervision.

Desired Skills:

• Search Engine Optimization (SEO)
• Content localization
• Video documentation
• Strong knowledge of Atlassian products (Confluence, Jira)

Age Limit:

• Not Specified.

Salary Package:

• Best In Industry.

Selection Process:

• Interview

How to Apply:

• Go to the official website www.livevox.com
• Find the advertisement for LiveVox, and click on the advertisement.
• LiveVox notification will open read it and check Eligibility.
• To apply enter your details correctly.
• Candidates will be provided the opportunity to edit their application form before submission.
• Finally, click the submit button and take a printout of the application form.

Important Links:

• Notification & Apply Link: Click here to Apply

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